Returns & Exchanges
We take pride in the quality of our goods and offer a straightforward return process for items in original, unworn condition within 30 days of delivery. Filson Europe provides pre-paid shipping labels for all domestic returns to ensure your satisfaction with every purchase.
Initiate Your Return
Visit our online returns portal and enter your order number and email address to select the items you wish to send back.
Pack Your Items
Securely pack the products in their original packaging, ensuring all tags are attached and the items are in their original condition.
Label and Ship
Print the provided pre-paid shipping label, attach it to the outside of your package, and drop it off at the nearest authorized carrier location.
Receive Your Refund
Once our warehouse inspects and approves your return, a refund will be issued to your original payment method within 5-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing